Prices - Accomodation - Single rooms - Transfers - Flights - Insurance - Health - Horse riding level - Weight - Passport & Visa - Vaccination - Photos -  Specifics requests
 

Practical information

Preparation

Organising horse riding tour requires a very specific knowledge, such as good organizing skills and a deep knowledge of horses and equestrian activities. Either in France or abroad, we need to be able match the right person to the right trip.

We wish to use our abilities and knowledge to serve you and offer you the trip that will meet your expectations!

Because we have a great knowledge of the countries we go to and a wide net of direct and close partners, we can also design a travel experience tailored to your requirements and physical abilities. If there are enough participants, dates of departures and arrivals can be flexible, and we will offer you the possibility to modify your trip by adding extra activities or visits.    


Tour Prices

Prices indicated on our website are regularly updated according to modifications of itineraries, exchange rates and prices of flights. The final price of the tour will be confirmed during booking.
All prices are per person, based on double occupancy.
What does the price include
Unless specified otherwise, all prices include accommodation, meals and the horse with saddles and equipment (for equestrian tours), a guide, transfers and transportation of luggage. For each tour, you will see the list of services included in the price.


Accomodation

To avoid any confusion, we would like to clarify the terms used during booking of accommodation: A « double room » is a room with a large bed for 2 people, or 2 single beds put side to side; a “twin bedroom” is a room with 2 separate single beds. For people travelling alone, we will try to book bedrooms with separate beds whenever possible, although room type is not guaranteed and depends on the hotel's availability at check-in.


Single Rooms

Whenever possible, you can choose to stay in a single room for which you will pay a supplement. The supplement charge will be indicated on each tour description. Single rooms might not be available every night. People travelling alone, who accept to share a twin room, will not be charge a supplement.


Transfers

Most transfers from the airports are included in the price. Should it be otherwise, it will be mentioned in the tour description and in the price details. Some transfer prices are subject to fluctuation according to the cost of fuel. This will always be mentioned during booking.
In order to facilitate the organisation and reduce costs, these transfers are planned for the entire group and scheduled at a precise time. If you prefer to book your own flight, please make sure that you will arrive in time for transfer.


Flights

For all tours and activities, you can choose between two kinds of prices:
-    “All-inclusive”, upon request including all services on site and the flight from Paris.
-    Or the price for services on site only, if you prefer to book your own flight.
We can also book first and business class flight tickets, according to availability.
Please, don’t hesitate to contact us regarding any other specific request or information.

If you prefer to do your own bookings, please do not confirm your flight before we confirm the booking of your tour. You will also have to make sure that you will arrive in time for transfers, trekking departure or start of other activities.

If you decide to let us book your flight, please note that we might not always be able to give you the name of the company, the destination airport or the type of plane straight away. Sometimes, information given during booking might change. In case of modification of the details mentioned above, we will do our best to inform you as soon as possible before departure. You will also need to follow the instructions to confirm your return ticket.


Insurance & security

For all tours and activities, we require that you arrange your own personal insurance. During booking, you will need to confirm in writing that you have contracted your own insurance. Caval&go reserves the right to cancel a tour or an equestrian activity if you were not properly covered. We also offer you the possibility to subscribe to insurances for cancellation and / or repatriation for all your travels, with our partner Hiscox / Gras Savoye Group.
We advise you to wear a helmet during horse riding (compulsory in France, recommended abroad). Most of our service providers will be able to lend you the equipment, but if you have your own, we recommend you to bring it along. During the tour, when you are around the horses, you must respect the guide’s advices and safety regulations. On site, your trek guide will be the person in charge and as such, he has full authority to exclude a rider from a trip for his inability to ride or if his behaviour endangers himself or the other riders. Depending on the destination of the ride and possible options, the rider will have to continue the ride in the support vehicle or go back to the base camp.
Horse riding involves a certain degree of risk. Before each equestrian activity, your host will ask you to acknowledge the risks by signing a waiver of liability.

If, due to the conditions required above (insurance, helmet, equestrian level required, signature of liability waiver), you could not participate to any of the equestrian or physical activities for which you subscribed, you should not hold Caval&go responsible and will not be entitled to be compensated in any way, or reimbursed.


Health and Medical condition

Please inform us in writing of any health problems or physical condition during booking so we can adapt the travel conditions, services and accommodations if necessary. If we are unable to satisfy your medical requirements, we reserve the right to refuse or cancel your subscription.
If, according to the guide, you have a specific medical condition, not declared during booking, that may affect your ability to ride, you may be asked to stop the trek.


Horse riding level and experience

On the registration form (for equestrian or multi-activity tour), please indicate clearly your level and/or experience of horse riding (previous trekking and horse riding tours, equestrian sports that you practice, frequency of horse riding, etc.). This important information will allow us to estimate your level and validate your booking. We will inform the other service providers and horse owners so they can select the horse that will suit you best. For safety reasons, as mentioned above, if you have overestimated your riding abilities, the guide may have to prevent you from participating to the trek or the activity.

Weight limit

Most horse treks and equestrian activities are limited to riders weighing up to 100 kg, or even 90 kg for some tours. In addition to your weight, we will also need to consider your experience. A light but inexperienced rider might tire the horse faster than a heavier but more experienced rider. We will consider these details and check availability before confirming your booking. Our service providers will also need to know your size to select the horse that will suit you best.


Passport & Visas

Please refer to the embassy of your destination country for passport and visa requirements.
Some countries require an entry visa (in Jordan or Mongolia for example). Depending on the destination, you can either apply in advance through the relevant embassies, or obtain it directly at the airport. For conditions and procedures, please refer to the “practical information” of each country description.
Please be aware that we will not be responsible if the immigration authorities do net let you board the plane or enter a country. It is your sole responsibility to ensure that you have all the necessary travel documents, including your passport and visas.


Vaccination

Concerning compulsory or recommended vaccinations, please read the “practical information” of each country description. Before departure, we advise you to discuss vaccinations and other health precautions with your doctor, who will be more aware of recent epidemics.


Photos

We are always pleased to received photos of your trip. Please do not hesitate to send us some, and unless you specify otherwise, we might use some to illustrate our website and brochures. We reserve the right to use photographs taken by our team in our communication materials, even if some participants can be identified.


Specific requests

If you have any specific request, in particular concerning the meals, please mention it on your registration form. We will do our best to meet your request but we cannot guarantee that all demands will be entirely satisfied as it may depend on possibilities and places.


Tips

Tipping is at your discretion and generally appreciated, especially by the service staff (cooks, grooms, drivers, etc.)


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